The aim of the interview is to assess firstly whether you feel the person has the skills for the role and secondly whether you are able to get on with them on a personal level – remember they will be working in your home. It is a good idea to start by giving a general description of the vacancy, describing the working day as well as any additional information you feel is useful for the candidate to be aware of.
Next, you could use the opportunity to go through the candidates CV, asking details of each position, and why the post ended. If there are any gaps in the CV find out what they were doing during these periods. You may also want to ask why he/she chose this particular profession.
At the end of the interview, if you have liked the applicant, it might be a good idea to invite them back for a day or two’s trial to see them ‘in action’.
WE HAVE LISTED A FEW QUESTIONS BELOW WHICH WILL HOPEFULLY POINT YOU IN THE RIGHT DIRECTION IN STARTING THE INTERVIEW – THESE QUESTIONS ARE BY NO MEANS COMPREHENSIVE, BUT SHOULD BE USED RATHER AS A STARTING POINT.
- What are your particular strengths?
- Have you experienced any difficulties in a previous role and how was this resolved?
- What achievement are you most proud of?
- Would you travel with the family?
- What do you enjoy doing in your spare time?
- Why have you applied for this particular job?
- Are there any similarities with the jobs you have done previously and how can you translate your experience within the new role.
Housekeeper / Nanny
- What activities would you engage the children in?
- What would you cook for them?
- How would you solve sibling rivalry?
- Have you got a recent first aid certificate?
- Have you any experience caring for antique furniture?
- Do you prefer to organise your time or do you prefer to be given exact instructions?
- Can you advise on cleaning products?
- Can you care for fine fabrics?
Chef / Cook
- What is your signature dish?
- Suggest a sample menu
- Which cuisines are you familiar with?
- What cars have you driven in the past?
- Do you have any security skills?
- Can you maintain vehicles?
- Do you have Public Carriage Office (PCO) licence?
- Do you have any children or pets that would accompany you?
- Do you have any furniture you would need to bring to your new accommodation?
Companion / Carer
- How many years’ experience as a carer do you have?
- Do you have any qualifications and when were they last renewed?
- Do you have a manual handling certificate?
- Can you touch type?
- Do you have any experience in a corporate environment?
- Knowledge of London amenities?
- What are your diary management skills like?
- Do you have any experience organising parties?
Butler / House Manager
- Can you Silver Serve?
- Would you care for cigars/mix drinks/fine wines?
- Can you keep household accounts?
- Can you care for formal gardens/orchards/greenhouses?
- Only ask questions that start with What, When, Why, How, Where and Tell me about – this avoids Yes and No answers.
- How far down your interviewing process are you?
- Discuss start date, hours, salary and holidays.
- Ask to see their CRB.